Christopher Newport University, Newport News, VA - May 2020
Joseph W. III Luter School of Business, AACSB International Accreditation
Bachelor of Science in Business Administration, Major: Marketing; 3.21 Cumulative GPA
Relevant Coursework: Project Management, Database Marketing, Nonprofit Management, Introduction to Data Analytics
Marketing & Communications Experience
Cardinal Home Center - Marketing Assistant
June 2020 - Present
Manage e-commerce site with over 30,000 products, including updating product images and descriptions, performing system maintenance, and assisting customers with online account linkage
Provide monthly e-commerce reporting, including web traffic, orders, and profitability
Assist in developing and editing website and email marketing content
Develop engaging videos and social media content for Facebook, Instagram, Twitter, LinkedIn, Nextdoor, and YouTube
Collaborate with vendors and dealers from corporate brands such as Benjamin Moore, Hunter Douglas, Marvin Windows, and more
Assist with sales team meetings and product training on brands
Fear 2 Freedom - Marketing Intern
August 2019 - May 2020
Develop Facebook, Twitter, and Instagram content using Canva and research marketing trends and statistics
Set up Facebook and Instagram accounts to allow the organization to receive donations online
Edit web content via Squarespace and develop flyers and brochures
Created and implemented Change Champions social media ambassadors program to mobilize participants at partner colleges
Student Alumni Society - Events & Marketing Co-Chair
August 2019 - May 2020
Established social media and website for the newly-created organization, growing Instagram following to over 400
Assisted in compiling anchor organization application for submission which included summarizing survey data and reporting on the organization’s initiatives and operations
UVA Community Credit Union - Digital Strategy Intern
June 2019
Conducted research to find best practices for credit union social media strategy and business listings on search engine sites
Performed path to conversion analysis, application conversion analysis, and source conversion analysis on the credit union's website using Google Analytics
Performed analysis on onboarding emails and determined best practices
Audited Facebook Pixel and Google Tag Manager on website and other applications
Suggested Tip Tuesday campaign to promote trust between customers and credit union
Captains’ Educational Enrichment Fund - Operations Team Member
February 2019 - May 2020
Grew social media following by 100 students
Assisted in marketing annual student conference by creating Wordpress landing page
Developed flyers, programs, and social media graphics for a student-run financial conference
Office of Alumni Relations - Web Communications Intern
May 2018 - May 2020
Represent University at alumni events such as Senior programming, Homecoming Weekend, and Commencement
Create, update and edit written content for captainforlife.com, and ensure the site meets accessibility standards for visual-impairment
Developed and presented marketing analysis on email and social media campaigns and recommendations to increase engagement to Alumni Relations staff
Served as liaison to the Alumni Society Board by preparing for meetings, preparing board binders, and fulfilling other needs
Coordinated with Office of Advancement to provide more than 1,000 updates to alumni records to reach more alumni
OC Happenings - Founder and Administrator
July 2013 - Present
Recognized need to promote community events to members of Orange County through a centralized social media platform, created Facebook page and increased followership to 1,800+
Radify Labs - Innovation Team Member
August 2018
Selected to participate on a team of 15 out of 200 students
Developed branding guide and template social media posts for a small winery
Researched target organizations to segment potential customer groups and created a template for canned email outreach
Christopher Newport University Student Assembly - Vice President of Marketing & Communications
April 2017 - April 2018
Oversaw a five-member marketing committee
Organically grew Facebook, Twitter, and Instagram accounts by over 300 followers
Took accurate, detailed minutes at general body meetings
Initiated live streaming of organization’s meetings to increase transparency
Developed the organization’s first newsletter for distribution to the student body
Created organization’s first marketing plan
Leadership Experience
Warwick River Hall - Resident Assistant
March 2019 - March 2020
Maintain relationship with 40+ residents and foster a sense of community among the hall
Uphold and enforce university policies as needed
Prepare detailed incident reports as needed in response to specific situations
Mediate conflict between residents and connect residents with applicable university resources as needed
REACH Alternative Breaks - Trip Leader
Fall 2019
Selected and trained fifteen participants for an Alternative Fall Break trip in the Newport News community
Developed reflection activities related to addressing the issues of hunger and housing
Christopher Newport University Student Assembly - President
April 2018 - April 2019
Set overall goals and initiatives for the Executive Board and the Assembly
Represented the student body at meetings with Dean of Students, University President, and Board of Visitors
Prepared detailed reports for quarterly Board of Visitors meetings, soliciting updates from ten anchor organizations
Served on President’s Free Speech Committee and President’s Council for Diversity & Inclusion
Organized and implemented the first-of-its-kind forum with University President and Vice Presidents
Projects
HackCville, Capstone Launch Project - Virginia Industrial Plastics Strategy Proposal
July 2019
Conducted market and competitor analysis for a plastic thermoforming and fabrication company based in Elkton, VA
Identified distribution channels
Provided marketing and website optimization recommendations
Identified potential customer segments
Office of Alumni Relations, Alumni Marketing Overview
May 2019
Pulled analytics information from Facebook and Instagram
Researched alumni accounts to determine popular campaigns and content strategies
Presented recommendations for increased engagement with alumni and best practices for email marketing
Skills
Facebook
Instagram
X
Leadership Development
Canva
Slack
Google My Business
WordPress
SquareSpace
Microsoft Office Suite (Word, Excel, Access, PowerPoint)
Google Suite (Docs, Slides, Sheets)
iModules Email, Content, and Event Platforms
Tableau
Adobe Creative Suite (Photoshop, Illustrator)
Working in Teams
Project Management
Awards & Recognitions
Friend of DECA - March 2024
Christopher Newport University Center for Community Engagement, Service Distinction Recipient - May 2020
Omicron Delta Kappa, Secretary - May 2019 - May 2020
Christopher Newport University, Stephanie Bardwell Service Award Recipient - May 2019
Christopher Newport University, Exceptional Student Leader of the Year Award Nominee - April 2019
Virginia Student Councils Association, Convention Closing Speaker - March 2019
Christopher Newport University, Silent Impact Award Nominee - April 2018