Christopher Newport University, Newport News, VA - May 2020
Joseph W. III Luter School of Business, AACSB International Accreditation
Bachelor of Science in Business Administration, Major: Marketing; 3.21 Cumulative GPA
Relevant Coursework: Project Management, Database Marketing, Nonprofit Management, Introduction to Data Analytics

Marketing & Communications Experience

Cardinal Home Center - Marketing Assistant
June 2020 - Present

  • Manage e-commerce site with over 30,000 products, including updating product images and descriptions, performing system maintenance, and assisting customers with online account linkage

  • Provide monthly e-commerce reporting, including web traffic, orders, and profitability

  • Assist in developing and editing website and email marketing content

  • Develop engaging videos and social media content for Facebook, Instagram, Twitter, LinkedIn, Nextdoor, and YouTube

  • Collaborate with vendors and dealers from corporate brands such as Benjamin Moore, Hunter Douglas, Marvin Windows, and more

  • Assist with sales team meetings and product training on brands

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Fear 2 Freedom - Marketing Intern
August 2019 - May 2020

  • Develop Facebook, Twitter, and Instagram content using Canva and research marketing trends and statistics

  • Set up Facebook and Instagram accounts to allow the organization to receive donations online

  • Edit web content via Squarespace and develop flyers and brochures

  • Created and implemented Change Champions social media ambassadors program to mobilize participants at partner colleges

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Student Alumni Society - Events & Marketing Co-Chair
August 2019 - May 2020

  • Established social media and website for the newly-created organization, growing Instagram following to over 400

  • Assisted in compiling anchor organization application for submission which included summarizing survey data and reporting on the organization’s initiatives and operations

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UVA Community Credit Union - Digital Strategy Intern
June 2019

  • Conducted research to find best practices for credit union social media strategy and business listings on search engine sites

  • Performed path to conversion analysis, application conversion analysis, and source conversion analysis on the credit union's website using Google Analytics

  • Performed analysis on onboarding emails and determined best practices

  • Audited Facebook Pixel and Google Tag Manager on website and other applications

  • Suggested Tip Tuesday campaign to promote trust between customers and credit union

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Captains’ Educational Enrichment Fund - Operations Team Member
February 2019 - May 2020

  • Grew social media following by 100 students

  • Assisted in marketing annual student conference by creating Wordpress landing page

  • Developed flyers, programs, and social media graphics for a student-run financial conference

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Office of Alumni Relations - Web Communications Intern
May 2018 - May 2020

  • Represent University at alumni events such as Senior programming, Homecoming Weekend, and Commencement

  • Create, update and edit written content for captainforlife.com, and ensure the site meets accessibility standards for visual-impairment 

  • Developed and presented marketing analysis on email and social media campaigns and recommendations to increase engagement to Alumni Relations staff

  • Served as liaison to the Alumni Society Board by preparing for meetings, preparing board binders, and fulfilling other needs

  • Coordinated with Office of Advancement to provide more than 1,000 updates to alumni records to reach more alumni

OC Happenings - Founder and Administrator
July 2013 - Present

  • Recognized need to promote community events to members of Orange County through a centralized social media platform, created Facebook page and increased followership to 1,800+

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Radify Labs - Innovation Team Member
August 2018

  • Selected to participate on a team of 15 out of 200 students

  • Developed branding guide and template social media posts for a small winery

  • Researched target organizations to segment potential customer groups and created a template for canned email outreach

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Christopher Newport University Student Assembly - Vice President of Marketing & Communications
April 2017 - April 2018

  • Oversaw a five-member marketing committee

  • Organically grew Facebook, Twitter, and Instagram accounts by over 300 followers

  • Took accurate, detailed minutes at general body meetings

  • Initiated live streaming of organization’s meetings to increase transparency

  • Developed the organization’s first newsletter for distribution to the student body

  • Created organization’s first marketing plan

Leadership Experience

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Warwick River Hall - Resident Assistant
March 2019 - March 2020

  • Maintain relationship with 40+ residents and foster a sense of community among the hall

  • Uphold and enforce university policies as needed

  • Prepare detailed incident reports as needed in response to specific situations

  • Mediate conflict between residents and connect residents with applicable university resources as needed

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REACH Alternative Breaks - Trip Leader
Fall 2019

  • Selected and trained fifteen participants for an Alternative Fall Break trip in the Newport News community

  • Developed reflection activities related to addressing the issues of hunger and housing

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Christopher Newport University Student Assembly - President
April 2018 - April 2019

  • Set overall goals and initiatives for the Executive Board and the Assembly

  • Represented the student body at meetings with Dean of Students, University President, and Board of Visitors

  • Prepared detailed reports for quarterly Board of Visitors meetings, soliciting updates from ten anchor organizations

  • Served on President’s Free Speech Committee and President’s Council for Diversity & Inclusion

  • Organized and implemented the first-of-its-kind forum with University President and Vice Presidents

Projects

HackCville, Capstone Launch Project - Virginia Industrial Plastics Strategy Proposal
July 2019

  • Conducted market and competitor analysis for a plastic thermoforming and fabrication company based in Elkton, VA

  • Identified distribution channels

  • Provided marketing and website optimization recommendations 

  • Identified potential customer segments

Office of Alumni Relations, Alumni Marketing Overview
May 2019

  • Pulled analytics information from Facebook and Instagram

  • Researched alumni accounts to determine popular campaigns and content strategies

  • Presented recommendations for increased engagement with alumni and best practices for email marketing

Skills

  • Facebook

  • Instagram

  • X

  • Leadership Development

  • Canva

  • Slack

  • Google My Business

  • WordPress

  • SquareSpace

  • Microsoft Office Suite (Word, Excel, Access, PowerPoint)

  • Google Suite (Docs, Slides, Sheets)

  • iModules Email, Content, and Event Platforms

  • Tableau

  • Adobe Creative Suite (Photoshop, Illustrator)

  • Working in Teams

  • Project Management

Awards & Recognitions

  • Friend of DECA - March 2024

  • Christopher Newport University Center for Community Engagement, Service Distinction Recipient - May 2020

  • Omicron Delta Kappa, Secretary - May 2019 - May 2020

  • Christopher Newport University, Stephanie Bardwell Service Award Recipient - May 2019

  • Christopher Newport University, Exceptional Student Leader of the Year Award Nominee - April 2019

  • Virginia Student Councils Association, Convention Closing Speaker - March 2019

  • Christopher Newport University, Silent Impact Award Nominee - April 2018